Frequently asked questions
Everything about getting started, trainers, cost and the location of Upshape in The Hague. Is your question not listed? Send us a WhatsApp message or email support@upshape.nl.
Getting started
Is the intake really free?
Yes. The introduction call and the intake with trial session are free and without obligation.
How soon can I start?
You can often come in for your intake and first session within a few days.
How does getting started work?
You take the PT Match Scan, followed by a short introduction call. Together we choose a trainer who suits you, and then you plan your free intake and trial session.
Is personal training suitable for beginners?
Definitely. Many clients start without experience or have not exercised in a long time. Your trainer adapts everything to your level and pace.
Can I train as a duo?
Yes, duo personal training is possible. You then train together with one trainer.
Trainers
How am I matched with a trainer?
Through a short introduction call. Based on your goal, level and wishes we suggest a trainer who suits you.
Do I always train with the same trainer?
Yes, you train with your own dedicated trainer. Not the right fit? We match you with another trainer and you get another free intake and trial session.
How many trainers work at Upshape?
More than twenty independent personal trainers, each with their own specialisation, such as physiotherapy, nutrition, training for women and strength training.
Are there female trainers?
Yes, including Amber, Leonie, Maggie and Vivian. Maggie and Vivian focus specifically on training for women. Male trainers such as Clemens, Finn, Oliver and Tomas also specialise in training for women. Some women actually prefer to train with a man.
Do the trainers speak English?
Yes. All trainers coach in English. Federico, Fabiano and Leonie coach in English only. Federico and Fabiano also speak Italian.
Can I train with an injury or complaints?
Yes. We then preferably match you with a trainer with a physiotherapy background, such as Amber or Felix.
Cost
What does personal training cost?
€60-€80 per session on average, depending on your trainer and how often you train. See the cost.
What does duo personal training cost?
With duo you pay €10-€20 per session on top of the regular rate. You split that cost between the two of you, so per person it is cheaper.
What does the intake cost?
Nothing. The intake and trial session are free and without obligation.
Do I need a gym membership?
No. You train with your trainer in the Upshape PT gym; a separate membership is not needed.
Training at Upshape
How long is a session?
Usually 60 minutes. A few trainers work with 45-minute sessions.
What should I bring?
Sportswear, trainers, a towel and a water bottle. You can also buy water at Upshape.
Are there changing rooms and showers?
Yes, there are changing rooms and showers.
Can I train on my own?
No. Upshape is a 450 m² PT-only gym: you always train with your own personal trainer.
Location and directions
Where is Upshape?
Hofwijckstraat 351, 2515 RN The Hague, next to The Hague Hollands Spoor station.
When is the gym open?
24/7. You schedule your sessions with your trainer.
Can I park?
Yes, there is a parking garage next to the gym. Parking there is paid.
Is there bike parking?
Yes, our own bike parking is right outside the door.
How do I get there by public transport?
Upshape is next to The Hague Hollands Spoor station, served by trains, trams and buses.
Still have a question?
Send us a message or book your free intake right away. We answer all your questions during the introduction.
Are you a personal trainer?Work independently in our 450 m² PT-only gym, with your own clients and new clients through Upshape.
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